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After sale service records and to hold market share
Author: 志和      Release Date:2014/3/28      View Count:1587
 

A product can be recognized, customers often is not only to see the quality of the product itself, there are some very important is customer service problems, take longpress water heaters, water heaters of various brands of this are similar, the samegrade, we cannot tell who is better. At this time customers often is considered moreafter sale service, after all, who also don't want to buy the machine after the problems but cannot find a person to take responsibility!

Nowadays both domestic and imported brand, in the shelf-life of after sale service,there is a big controversy. Now many dealers in order to obtain greater profits, choosea low prices and ignored the most important customer service service. They think that as long as the machine sold out, a customer, installation debugging good, to thestatement. Don't pay attention to customers to use, more do not say do regular visits.Even many dealers thought in the warranty period of maintenance service cannotcreate value, so often the shelf-life of the after sale service problem to manufacturers.And manufacturers in order to save money, and will put such questions to the dealercustomer service. This mutual shirk situation would cause more trouble and the loss to the customer often. So the result is often create resentment and distrust of its brand,and even after purchasing refused to consider their brand.

In fact, from a long-term perspective, make each customer after sale service, for manufacturers to expand market share has a vital role. Only customer satisfaction, it may be in the next purchase plan to give priority to your brand, and even to themanufacturers to bring more resources.

So here, Xiaobian recommended that customers can directly select the good reputation of the manufacturers directly to buy when the choice of the water heater brands, so as to ensure the quality of the products but also can avoid cannot find theafter sale service personnel problems in equipment problems. Chi and electrical asthe industry reputation of water heater manufacturers of air compressor is very good,the user is worth considering partners. Because the records and using direct manufacturers, after sale service integration procedures, protect the customer benefit maximization. I believe that this approach will and Electromechanical is more appropriate, only after sale service is stable, the user be assured, the enterprise cango farther and farther.

Believe in the future development of machinery industry, only good after sale servicewill get more attention, and only in this way, the enterprise can obtain the better development.

Reminder.

Chronicles and the electromechanical device limited company to recommend air compressor, water heater, air compressor heat recovery equipment, as long as youhave the air compressor factory, can 0 operation cost of producing hot water andheating.

See details > >

(the importance of after sale service, analysis of mechanical equipment but in actualin the problem solving process is for reference only.)

 
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